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J&C Blog

Find all the latest marketing trends on the J&C Blog.

3 Categories of Content That Support Utility Billing

Digital Marketing April 2, 2015


For many customers, billing is one of the central interaction points with their utility. Customers not only want to understand their utility bill but try to actively influence it. Billing questions can sometimes emanate from line items that seem confusing or which costs can be impacted. Different rate options can sometimes be confusing to customers as well, and they don’t always understand the nuances of different plans.

 

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2015 Marketing Strategies Based on 11 Retail Trends from the 2014 Holiday Season

Email Marketing March 26, 2015

Marketers often spend months dissecting the results of their holiday retail marketing efforts to ascertain how to refine the next holiday season's marketing plans for greater impact. Those who are studying the results of the 2014 holiday retail season are uncovering some insights that could have a tremendous impact on their plans for 2015.

 

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Has Digital Marketing Made Marketers Too Impatient?

Digital Marketing March 24, 2015

Digital marketing moves very quickly and performance metrics are more immediately available than many traditional communication techniques. Immediate accessibility to performance metrics doesn't necessarily translate to immediate results.

 

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The difference between content that is shareworthy versus searchworthy

Digital Marketing March 17, 2015

Is your content marketing plan considered shareworthy content or searchworthy? Determining the goal for content is critical to ensure driving successful results. While both social media and search engine optimization (SEO) may have similarities in content marketing, there are a few nuances to consider. Determining your goal up front can help shape the type of content to be developed.

 

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Clever or Crippling? Clickbait Content

Digital Marketing March 12, 2015

I was recently reading postings on Inbound.com when I ran across a discussion on clickbait. One of the founders of HubSpot was active in the discussion and it really caught my interest. Clickbait wasn’t a term I had significant familiarity with, but the terminology seemed to speak for itself. According to Wikipedia, clickbait is a term describing web content that is aimed at generating action, even at the expense of quality or accuracy, relying on sensationalist headlines to attract click-throughs and encourage forwarding of the material.

 

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How content marketing supports the customer journey

Email Marketing March 10, 2015

In digital marketing, customers’ needs should always be the primary focus. Not only do all customers have needs, but those needs should be met in the most expedient and fulfilling way. Modern customers are discerning. Confronted with large volumes of messaging at all sides, they know how to get what they want and they will always go down the path of least resistance. Marketing your company successfully involves supporting the customer journey on their terms and considering their key decision points.

 

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6 Stats That Prove LinkedIn Is a Must for B2B Marketers

Digital Marketing March 3, 2015

Although LinkedIn was originally established for individual-to-individual communications, it has grown to be a viable business-to-business (B2B) marketing platform. LinkedIn isn’t just a networking resource; it’s a hub that many professionals go to for news and for general information related to their industry. As a result, LinkedIn has grown to become a must for B2B marketing organizations.

 

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5 Attributes of Successful Utility Content

Utility Industry February 26, 2015

Successful content marketing starts with a plan, strategy and a deliberate set of actions. However, many
companies report that they don’t have a defined plan for content marketing. Effective content marketing for utilities is driven by frequent posting to blog sites about topics that are keyword-driven and centered on issues that interest both business and residential utility customers. Utility marketing should also take advantage of social media as an additional channel for reaching customers with content that casts the utility as a thought leader.

 

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The truth about sales-oriented content

Digital Marketing February 24, 2015

While content marketing remains one of the most effective methods of B2B messaging, many companies find their digital marketing campaigns are going unanswered. A staggering 86% of B2B marketers report using content marketing, while only 38% of them believe their marketing is effective.1 Most business people are inundated with dozens if not hundreds of messages every day.
Business people quickly learn to avoid anything that appears to be too sales-oriented. This decrease in content marketing effectiveness may be tied to a new report that states one in three B2B marketers2 view their content marketing as focused on their company rather than their customer.

 

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5 Reasons B2B Content Marketing Is Failing

Content Marketing February 19, 2015

B2B marketing teams report spending more than 25% of their budget on the creation, promotion and delivery of all forms of content intended to drive leads, enhance brand presence and reinforce their authority.1 Despite allocating more of their budget to content marketing, some companies engaged in B2B marketing don’t always remember that content is most effective when it’s set on a deliberate course. Content marketing tends to be most effective when it is a customer-centric, goal-oriented communication model to attract and retain B2B audiences. Here are 5 reasons that B2B content marketing may be devolving instead of evolving.

 

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