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J&C Blog

Find all the latest marketing trends on the J&C Blog.

4 Ways Insurance Companies Can Better Engage Customers

digital marketing communications, Direct marketing, Relationship Marketing, loyalty marketing, Insurance Marketing December 11, 2018

For years, the retail and financial services industries have put an emphasis on customer engagement and the relationship they have. For the insurance industry, it has been different. Insurance companies would work to acquire new customers and often their relationships would be limited to sending a renewal notice every six months or a year. As competition increases, companies in the insurance industry need to find a new way to keep their customers engaged and avoid churn. Here are four ways insurance companies can make sure they are engaging their customers in the right way.

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Personalizing Your Message Without Looking Creepy

Email Marketing, Direct Response Marketing, Driving response, Digital marketing technique, Digital Marketing Trends, Direct marketing July 10, 2018

 Personalization is simply a must for marketers. Consumers and business buyers want personalized communications and organizations see a greater return when implementing it. In Salesforce’s Fourth Annual State of Marketing Report,  52 percent of consumers and 65 percent of business buyers stated they would switch brands if a vendor did not personalize communications. Personalization was once as simple as inserting the contact’s first name and maybe even a company, and that was all that was needed, but it has evolved to so much more.

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Direct mail: This year’s comeback kid

Direct marketing October 28, 2015


In today’s digital world, most people assume direct mail is a dying medium. This could not be further from the truth. Direct mail is currently undergoing major changes as it is resurfacing as a valuable marketing channel.

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Direct Mail CSI: What killed the letter?

Direct marketing July 8, 2015


There was a frantic knock at my office door. I opened it to find an old friend from the industry. He was looking shakier than Kanye’s PR firm.

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Direct mail isn’t going anywhere … except for your mailbox

Direct marketing May 5, 2015

direct mail There’s a reason why certain consumer products have maintained the same design and function for decades: Despite all the advantages technology affords, some things are best enjoyed in their original form.

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Direct mail vs. email: The ultimate marketing smackdown

Direct marketing January 15, 2015

The crowd is loud and the arena is dark.

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The Direct Mail Doctor examines offers

Direct marketing December 3, 2014

The Direct Mail Doctor’s virtual waiting room is filled. Patients from all over want to find a proven cure for their direct mail maladies.


But that’s no surprise; the good doctor is definitely on a roll. In his last article, he found the antidote for some sticky issues involving envelope messaging and formats.

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Believe it or not: True direct marketing oddities

Direct marketing November 19, 2014

Direct marketers are generally logical, process-driven people. They don’t like scares or surprises and tend to have a rationale explanation for anything that happens in the course of a campaign.

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The Direct Mail Doctor and the envelope wars

Direct marketing November 18, 2014

In his last article, the Direct Mail Doctor covered the power of personalization and the vital importance of the P.S.


But now, there are two new cases to contend with.

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The Direct Mail Doctor examines personalization

Direct marketing November 11, 2014

In his last article, the Direct Mail Doctor offered some healthy advice about the amount of information in direct mail letters and whether or not to include a response device.

But the good Doctor’s work is never done.

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