Retail. It’s always evolving. When an industry is affected by digital habits, the economy and customer changes, businesses need to evolve with the industry to get ahead. To help your retail business keep up, Total Retail published “Total Retail’s 50 Best Retail Tips of 2018.” These tips have been sourced from articles published on their website and in their e-newsletter throughout the year.

Although all fifty tips were helpful, we picked our favorites and came back with the six most important takeaways, which are relevant and actionable. 

We get up every morning, go to work, sit down… and forget who we are.

One of the wisest sayings I ever learned is, “When you’re lost in the forest, sit down.” While this has proven useful to me time and time again, it goes against the very core of response time expectations in today’s digital world, and it’s that expectation of instant response that can get an employee or company in trouble.