Many utilities are faced with a number of challenges. How do we get more customers to use our online tools for managing their bills, account information or understanding their energy usage? How do we educate and engage our customers in energy management? How do we engage customers to provide email addresses if they aren’t engaged with an online tool? How can we leverage communications to solidify our position in the marketplace?

Content marketing is a hot topic in marketing right now. According to MarketingProfs, B2B content marketing is seen as an increasingly effective strategy. More than 82% of survey respondents are planning to increase their content production over the next 12 months.¹