JNC-Web-Blog-Home-Header-Banner-Image-1200x800.jpg

J&C Blog

Find all the latest marketing trends on the J&C Blog.

4 Ways To Get Your Customers To Engage With Your Loyalty Program

Direct Marketing, Personalization, Relationship Marketing November 12, 2018

Ecommerce tools have made it easier than ever for businesses to create and manage loyalty programs, but creating a quality loyalty program is not as easy. Sure, a store can create a program that offers points or deals to customers that regularly purchase, but the question remains is the loyalty program serving its true purpose of engaging customers and giving them a reason to keep coming back?

According to the 2017 COLLOQUY Loyalty Census, the average American household is enrolled in 29 separate loyalty programs — yet they only actively participate in about 12. With more choices than ever available to customers, it's critical to create a loyalty program that actually engages and incentivizes each individual.

Read on to learn four ways you can create a successful loyalty program.

continue reading

J&C Joins Clutch’s Research of the Best Digital Marketing Agencies in Chicago

Digital Marketing October 31, 2018

The work we do at J&C is entirely driven by business outcomes. The way we approach crafting an effective marketing strategy is founded on the concept of picturing the end goal first, and then building the pathway that will get us there. We are always proud of the work we deliver, but since being included on Clutch, we’ve gotten a valuable opportunity to see how our agency ranks compared to others in our field. In fact, we are excited to announce that Clutch recently included J&C in their research segments for the best digital agencies and email marketing companies in Chicago in 2018!

continue reading

How to Use Martech to Improve Relationship Marketing

Digital Marketing, Personalization, Relationship Marketing October 26, 2018

In a noisy and busy digital world, engaging with customers, providing them with a positive experience and building upon the relationship has become more challenging for marketers, these are top priority for many. Consumer behavior has changed and customers now have a preference toward companies that understand them individually and can relate to them directly with relevant messages and offers. Years ago this would have been nearly an impossible ask for marketers, yet with the advancements in marketing technology, the time required to do this has diminished greatly today. With many of these technologies being relatively new, many marketers still see this as a big ask because they are unfamiliar with the use cases and ways technology can help to build the relationships. Since building relationships and engaging with customers is a top priority for marketers, we have outlined three different ways marketing technology can help improve customer relationships.

continue reading

Using Email Marketing Automation in Direct Response

Digital Marketing, Direct Marketing, Email Marketing October 11, 2018

The article below originally appeared in the October 2018 edition of the J&C Newsletter. If you are not already receiving the newsletter, sign up here. 

Email marketing automation has become a competitive necessity for many organizations. While still not in use among all categories, marketers that have adapted email marketing automation report great success. In this newsletter, I will explain email marketing automation, describe its benefits and explore some ways that email marketing automation can be used to improve marketing response and conversion in different kinds of organizations.

continue reading

Combining Technology With Your Direct Mail

Direct mail marketing has been around a while. In fact, the first time we saw it in its current form was in 1872. The piece that was mailed was a one-page catalog. Since then, direct mail has evolved greatly into many forms. Direct mail is still very prevalent today, even in an age of endless technologies. But how can you innovate and combine technology with direct mail?

There are a number of ways direct mail can use recent technology to connect with customers and drive better responses. Below three major ways to consider for your next campaign. Think about how you can incorporate these to engage your prospects and customers in a new way.

continue reading

3 Types of Emails to Add to Your Marketing Strategy

Email Marketing August 29, 2018

In 2017, an average of 269 billion emails were sent per day. That means the competition for attention in inboxes for email marketers is very high. Email marketing continues to generate high ROI for marketing departments that build a well-thought-out strategy that delivers personalized messages at the right time to the recipients. Below are three types of emails needed in a marketing strategy today: welcome emails, trigger emails and re-engagement emails. All of these emails play a critical role in the customer journey.  

continue reading

Moving Personalization from Tactic to Strategy

Direct Marketing, Personalization, Email Marketing August 23, 2018

Personalization in communications is not new. Direct marketers have used it in direct mail since the first computers and printers were used for marketing in the mid-twentieth century. Today, variable data printing technologies mean that marketers can personalize every word of a direct mail package, from outer envelope to letter, brochure and response device. Email marketers have had the same option since email’s first day.

Today, personalized email or direct mail communications don’t seem optional. Yet many marketers that use personalization often report poor results. So, what has held personalization back?

continue reading

The 4 Keys To Personalization in Marketing

Digital Marketing, Personalization, Data Marketing July 31, 2018

With the growing number of messages people receive today — online and offline — the importance of delivering a message that resonates with the user has never been more important. Creating a personalized message that creates a connection is critical, and with the increasing amount of data available to marketers, personalization options have only expanded. Personalization needs to be incorporated into all marketing, shopping and service experiences. In many of his presentations on personalization, J&C's CEO Ron Jacobs has referenced the 4 R’s of personalization from Accenture and discussed how they are key ingredients in connecting with prospects and customers. This blog will explores these 4 key components of personalization and how you can use them to better connect with your customers.

continue reading

Personalizing Your Message Without Looking Creepy

Digital Marketing, Direct Marketing, Email Marketing July 10, 2018

 Personalization is simply a must for marketers. Consumers and business buyers want personalized communications and organizations see a greater return when implementing it. In Salesforce’s Fourth Annual State of Marketing Report,  52 percent of consumers and 65 percent of business buyers stated they would switch brands if a vendor did not personalize communications. Personalization was once as simple as inserting the contact’s first name and maybe even a company, and that was all that was needed, but it has evolved to so much more.

continue reading

Finding Marketing Metrics that Matter

Previously, data had to be collected by hand and assembled and interpreted by humans, a tedious task. Here in the digital era, that same data is easily tracked and compiled, giving marketers more data than is even necessary sometimes. Likes, shares, comments, followers, open rates, page views, traffic, time on site, are examples of data that is being tracked, but is it relevant? Distinguishing between vanity metrics and actionable metrics is key to being able to continually take action towards activities that can be traced to the bottom line. Here, we’ve explained vanity metrics, provided examples of actionable metrics, and given guidance toward finding actionable metrics for your business.


continue reading

Recent Posts