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J&C Blog

Find all the latest marketing trends on the J&C Blog.

3 Ways to Improve Your Financial Services Loyalty Program

Direct Marketing January 9, 2020

Maintaining customer loyalty and engagement has never been more difficult for businesses in the financial industry. With emerging free, convenient apps and alternatives to make payments the space has become very competitive for many financial services companies. To remain competitive, financial services marketers need to find a way to differentiate themselves from new competitors and provide value to their customers. Many have started to create loyalty programs to do this. According to PYMNTS, loyalty programs have expanded into many industries, with over 3.8 billion total U.S members participating in loyalty programs in 2017, they are no longer primarily for grocery and retail. Financial services loyalty programs require different thinking then a standard loyalty program, so here 3 ideas to focus on to make your financial services loyalty program successful.

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4 Ways To Get Your Customers To Engage With Your Loyalty Program

Direct Marketing, Personalization January 2, 2020

Ecommerce tools have made it easier than ever for businesses to create and manage loyalty programs. But creating a quality loyalty program is not as easy. Sure, a store can create a program that offers points or deals to frequent customers, but the question remains is the loyalty program serving its true purpose? That is, does it engage customers and give them a reason to keep coming back?

According to the COLLOQUY Loyalty Census, the average American household is enrolled in 29 separate loyalty programs — yet they only actively participate in about 12. With more choices than ever available to customers, it's critical to create a loyalty program that actually incentivizes each person to participate. 

Read on to learn four ways you can create a successful loyalty program.

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That's a Wrap — Looking Back on Season One of J&See: Views on Marketing

Direct Marketing, Data Marketing, Podcast December 27, 2019

That’s a wrap! Season one of the J&See: Views on Marketing podcast has officially come to close. Since its inception in May, the podcast has grown into something bigger than we could have imagined. The goal was to get listeners to see how everyone is a marketer in some way or another. To do this, we searched for experts across all industries to show how companies and individuals employ very different — and useful — marketing strategies. Take a look at our season one line-up below — and subscribe so you're one of the first to hear season two. 

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How To Stand Out Using SEO and SEM (With Grant Simmons)

Direct Marketing, Data Marketing, Podcast, SEO December 19, 2019

Often times companies — especially start-ups — compete in a crowded space with competitors who have similar messaging, services or products. They end up trying to outspend the competition in the wrong places. But you can set your business apart when you know what you're doing. How? SEO, or search engine optimization. SEO is about knowing what your customers are searching for and connecting them with your goods or services.  

In this episode of J&See: Views on Marketing, Meg Goodman speaks with Grant Simmons, a digital marketing expert who specializes in SEO. Grant and Meg break down what exactly SEO is, how it differs from SEM and how companies can take advantage of these each to drive meaningful traffic to their sites. Read on for a few helpful takeaways from his interview. And make sure to subscribe to J&See: Views on Marketing to hear a conversation about marketing like this once a month.

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How To Navigate Omnichannel Marketing in the Digital Revolution (With Danny Flamberg)

Direct Marketing, Data Marketing, Podcast December 13, 2019

As we head into a new decade, we look back on how marketing has become more digital and more difficult to navigate than ever before. As words like “artificial intelligence” and “big data” enter the conversation, it can be hard to know how these concepts fit into your own marketing strategy. Lucky for us, we have Danny Flamberg, a marketing consultant who specializes in leading businesses into the new, digital age. His book, Dancing Through the Digital Revolution: A Marketing Playbook, serves as a guide for marketers looking to take advantage of the digital marketing wave. In this episode of J&See: Views on Marketing, Meg Goodman talks to Danny about the balance of personalization versus privacy, how data is more than a magic word and the impact of AI on our future. Read on for a few excerpts from their insightful conversation. And of course, make sure to subscribe to J&See: Views on Marketing to hear a compelling interview like this once a month.

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How Nonprofits Use Small Budgets to Make a Big Impact (with Brooke Wiseman)

Direct Marketing, Podcast, Nonprofit November 26, 2019

Nonprofits have the same goal as any company: to increase their reach and spread their message. Normally, that’s what a marketing team does for a company. Large corporations typically rely on an in-house team with a massive budget or an outside agency to build the company brand. Nonprofits have none of that. A nonprofit is expected to create effective campaigns to achieve their mission with a fraction of the budget that corporations have. Most of the time, they don’t even have a marketing team, the work simply gets unloaded onto other positions in the company. So how do they do it?

To answer the question of “how," Meg Goodman spoke with Brooke Wiseman. Brooke is the CEO of Blessings in a Backpack, a charity that mobilizes communities, individuals, and resources to provide food on the weekends for elementary school children across America who might otherwise go hungry. Brooke explains how nonprofits leverage corporate partnerships, volunteer evangelists and social media to compensate for the lack of resources available to them. Read on for a few excerpts from their insightful conversation. And of course, make sure to subscribe to J&See: Views on Marketing to hear a compelling interview like this once a month.

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Marketing Over Coffee with Ron Jacobs

Digital Marketing, Direct Marketing, Podcast November 22, 2019

Even as the use of social media and email push us further from written communications, direct mail is still one of the biggest marketing channels around. But as the world of marketing hurdles into a new digital age, direct mail has to adapt. To do that, marketers are now using customer data to personalize the user experience. Ron Jacobs, CEO of Jacobs and Clevenger, recently spoke on the Marketing Over Coffee podcast. In this episode, he talks about how brands must start hyper-personalizing in order to keep the attention of their customer base. Listen to the whole episode to hear Ron’s conversation with John Wall about direct marketing.

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MARKETING YOURSELF: The Key to Self-Promotion

Direct Marketing, Podcast, Self-Marketing September 20, 2019

 

Marketing isn't limited to brands and agencies. In fact, it can be as simple as a resume sent to your dream company. In order to snag that job, you'll have to sell them on one product: YOU. In this episode of J&See: Views on Marketing, VP of J&C Meg Goodman sits down with career coach and recruiter Michelle Barnard to discuss how you can successfully market yourself to potential employers. Read on for a few key points from their conversation. And don't forget to subscribe to J&See: Views on Marketing to hear an interview like this once a month.

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Mark Long on the Evolution of Radio Marketing

Direct Marketing, Podcast, Radio Marketing August 8, 2019

An average of 227 million adults tune to AM/FM radio each week, creating almost $20 billion in revenue for radio stations. The majority of that revenue comes from advertisements. Marketers have been using radio as a major channel since the first paid radio ad in 1922.

Although they are limited to only what the listener can hear, marketers use some of the same techniques for radio that they use for every type of marketing. In this episode of J&See: Views on Marketing, Meg Goodman sits down with Mark Long, the Production Director for Townsquare Media in Boise, Idaho. Mark breaks down the differences between radio and traditional marketing as well as the different types of radio. Mark also provides insight into the direction he sees radio heading and how marketers will need to respond. Read on for a few excerpts from his insightful interview. And of course, make sure to subscribe to J&See: Views on Marketing to hear a compelling conversation like this once a month.

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Patti Minglin on How to Reach Women Through Marketing

Direct Marketing, Podcast, Social Media Marketing June 27, 2019

Although women make up half the population, many companies still treat them as a niche in the marketing industry. In the second episode of J&See: Views on Marketing, Meg Goodman sits down with Patti Minglin. Patti is the founder and CEO of Go Girl Communications, a marketing agency that specializes in helping clients reach female customers. Patti and Meg discuss how to successfully market to (or as Patti would say, with) women — and the common mistakes you should avoid. Read on for a few excerpts from her insightful interview. And of course, make sure to subscribe to J&See: Views on Marketing to hear a compelling conversation like this once a month.

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