Email is a growing tactic being used by marketers in all industries. If you take the time to look into email marketing facts, you will find that this form of marketing is rapidly growing, with millions of people checking their email each day and a recent HubSpot survey stating that over 50% of respondents report reading most of
their email.¹ Utilizing email marketing allows utilities to effectively and efficiently reach a huge captive audience of potential customers. The most important thing to remember is that email can be used in many different ways and can achieve many different goals.

Many have hypothesized that email will replace direct mail. When you think about the best ways to develop and maintain communication channels with prospects and customers, what comes to mind? With the Internet being such a vital part of life and work for many, developing a successful email marketing plan is one of the top go-to tactics for many marketers. However, even a successful email marketing plan is only one part of the full marketing picture. For many firms, a multichannel marketing approach is the best way to get those amazing results you desire.

Successful email marketing is a goal for many companies. It is easy to see why email marketing is ramping up, with over 70% of mobile purchasing decisions being influenced by promotional emails.¹ In order to achieve successful email marketing, it is necessary to have an email list
with a large number of prospective customers in the right target market. However, according to HubSpot, only 27% of marketers bought an email list this year.²

Although it might be tempting to buy a ready-made list of email addresses, purchasing email lists is generally a bad idea. The following is a list of potential problems that can be caused by purchasing email lists.

This morning my inbox was packed. It seemed that all of humanity was urgently trying to reach me.

One of the biggest topics marketers wrestle with is how many emails are too many. Successful email marketing is a balancing act. You must create interesting and useful content, and communicate with your audience often enough to generate engagement, but not too often. One of the most important things to determine in any email marketing plan is the frequency of email. The most successful email marketing campaigns find the perfect balance—contacting potential users often enough that your brand and message are familiar, but not so often that users tune out or are driven away.

Metrics are a useful guide to determine how many emails are too many. The following three metrics are vital in helping you determine just the right frequency for an email marketing initiative.

Consumers want mobile payments. Mobile wallet usage has been rising steadily among consumers. For many, it's more convenient than having to use cash or even a credit or debit card. Gartner estimates that mobile payment volume will nearly triple in the next three years.¹ A mobile wallet lets a consumer choose between payment methods on the fly and the ability to control all of their payments through a single device. Banks and financial institutions’ marketing teams that want to take advantage of mobile payments and the mobile wallet trend will need to act fast to capture this growing segment of the market.

A successful marketing campaign is often measured in terms of the return-on-investment (ROI) it yields. Although digital marketing has expanded into a wide range of channels, the most successful channel still tends to be email marketing.

Email marketing is a topic that is well studied, with many facts around what works and doesn’t work. The reality is, however, there are many popular myths and misconceptions in the marketing industry that are masquerading as email marketing facts. Here is a list of 7 email marketing myths and email marketing truths.

Successful email marketing campaigns rely on a cycle of continuous improvement. An ongoing process of measurement, analysis, testing and implementing learnings is the key to long-term success. Your email recipients are constantly evolving. New technology, devices and capabilities impact their expectations, behaviors and preferences, which directly affects email engagement. In the absence of testing, you can speculate about your email recipients but lack the conclusive data needed to drive creative strategy.

Have you often wondered what is considered email spam by the user? In this case, I’m not referring to actual email deliverability. This article hypothesizes about emails that end up in a user’s email inbox, but is a communication that the user considers as unwanted email.